GSX Blog

Network Performance: End-User Experience Matters Everywhere!

Posted by Juliette Ollagnier on Tue, May 23, 2017

It’s almost impossible to get any work done when network performance issues get in the way. Research shows that network issues contribute to declines in revenue and end-user satisfaction, but it doesn’t take a breadth of data to know that outages are a major headache. That’s why it’s crucial for IT administrators to stay on top of network performance monitoring, anywhere, anytime.
So what do you do when users outside of your main office complain about slow networks or applications?

Read More

Tags: application performance monitoring, APM, End user Experience, Network Performance, Network latency, Network Diagnostic, office 365 health, office 365 performance

WannaCry Attack- Why Auditing Your Office 365 Security Should Take Priority

Posted by Juliette Ollagnier on Tue, May 16, 2017

Since Friday, there has been a brand new ransomware threat spreading very rapidly. It is called WannaCry (aka WCry, WannaCry, WanaCrypt0r, WannaCrypt, or Wana Decrypt0r). The attack does not directly affect the Office 365 service; however it proves that large companies are not safe when it comes to coordinated cyber attacks that target their data security.

Read More

Tags: Office 365, office 365 admin center, Office 365 management, office 365 audit, office 365 security, SysAdmin Top Issues, manage Office 365, wannacry, cyberattack

The Magical World of Domino to Exchange & Office 365 Coexistence

Posted by Gary Steere on Tue, May 09, 2017

   
If you know me or if you have read my bio on the GSX website, then you know that I have spent a good portion of my recent career deeply involved in the migration and interoperability of Lotus Notes (aka IBM Notes) and Domino to Microsoft Exchange Server as well as Microsoft Office 365.

Read More

Tags: office 365 migration, Domino migration, GSX Coexistence Monitoring, Messaging Coexistence, Coexistence Package

Why You Need a Monitoring Solution for Coexistence Packages

Posted by Juliette Ollagnier on Tue, May 02, 2017


When organizations migrate from Domino to their new on-premises,
cloud, or hybrid Microsoft Exchange environment, there is a period of
time when users and applications exist on both platforms.
IT administrators know this is a precarious state to be in.

Read More

Tags: Migration, office 365 migration, Domino migration, GSX Coexistence Monitoring, Messaging Coexistence, Coexistence Package

Why Office 365 Administration Portal Doesn’t Make The Cut For Large Businesses

Posted by Juliette Ollagnier on Wed, Apr 26, 2017

For small businesses, managing Office 365 is a simple and straightforward process. But for large, complex, and global organizations, that couldn’t be further from the truth. The Microsoft Office 365 administration portal was not built to handle day-to-day operations belonging to large volumes of users, or licenses, whether you are in hybrid, cloud only or multitenant environments. Microsoft’s built-in tools have strong limitations when it comes to managing users or delegating administration.

Read More

Tags: office 365 admin center, Office 365 management, Office 365 Administration, SysAdmin Top Issues, manage Office 365, Office 365 user management

Network Troubleshooting and How it Affects the End-User Experience

Posted by Juliette Ollagnier on Thu, Apr 13, 2017

 
IT applications are built around the end-user experience, and as moreGSX customers transition from on-premises to hybrid service delivery, we’ve faced many latency issues that have negatively affected the end-user. However, ensuring that our infrastructure provides the best end-user experience, when we don’t always have the root cause, is really dependent on the network.

Read More

Tags: application performance monitoring, End user Experience, Network Performance, Network latency, Network Diagnostic

Top Office 365 Issues: Poor Skype for Business Call Quality

Posted by Pavan Reddy on Thu, Apr 06, 2017

 
Many Skype for Business users appreciate the convenience of Enterprise Voice. As a software-powered VoIP solution, it integrates with Outlook and Exchange and works with headsets and VoIP-enabled phones. While most organizations would love to utilize Enterprise Voice for all of their meetings, many encounter issues with the service.

Read More

Tags: Office 365 monitoring, skype for business issue, Skype for business performance, skype for business monitoring, SysAdmin Top Issues, office 365 health, office 365 performance, fixing office 365

Top Office 365 Issues: Certificate errors on federated environments

Posted by Pavan Reddy on Tue, Mar 28, 2017

Since ADFS environments depend on certificates, it’s important to make sure they don’t expire and wreak havoc on your organization. Most major issues with ADFS occur due to the expiration of certificates. So if users start complaining that they can’t access their Office 365 resources, certificate expirations could definitely be to blame. 

Read More

Tags: Office 365 monitoring, ADFS monitoring, ADFS performance, ADFS issue, SysAdmin Top Issues, office 365 health, office 365 performance, fixing office 365

Prepare for These Surprises When Migrating to Office 365

Posted by Gary Steere on Thu, Mar 23, 2017


If you’re considering making the big move to Microsoft Office 365, it’s important to know what the process entails and where costs may be hiding before you take the leap. Unfortunately, far too many customers migrate to Office 365 before they are ready. Knowing what surprises could be in store is crucial to helping you make successful decisions when preparing for your move to the cloud.

Read More

Tags: Migration to Office 365, Office 365, cloud migration, Office 365 management, office 365 migration

How do you manage compliancy with mobile devices?

Posted by Juliette Ollagnier on Tue, Mar 21, 2017


Mobile devices can be a major security threat if they aren’t managed properly. Many company’s employees use email, Skype, and other Office 365 services on their mobile devices at the office, at home, and on the go, which can cause headaches for IT administrators.
 

Read More

Tags: Office 365, Security, Office 365 usage, Usage Diagnostics, office 365 reports