Mobile devices can be a major security threat if they aren’t managed properly. Many company’s employees use email, Skype, and other Office 365 services on their mobile devices at the office, at home, and on the go, which can cause headaches for IT administrators.
The IBM Domino environment was mostly replaced by Microsoft on-premise technology, and later replaced by the Microsoft Cloud Services. One thing that hasn’t been replaced is the need for administrators to have control and visibility of service delivery to end-users.
Whether you’re using IBM applications, Microsoft on-premise servers, or Microsoft Office 365, as the messaging administrator you need to provide availability and performance metrics of the service delivered to your management. You also need to understand issues when they arise.
Administrators know that if you don’t show your users how to get value out of Office 365, they won’t take full advantage of it, and your organization won’t truly reap the benefits of your investment. A main issue with Office 365 is that admins have struggled to get comprehensive, actionable information. That’s made it difficult for admins to measure Office 365 service adoption, and even more difficult for them to share that information outside of their teams due to limited sharing functionalities.
Microsoft Office 365 released a new reporting portal earlier this year, with some improvements and advanced capabilities over its previous version. But for IT administrators who want custom usage reports, and more effective cost management insights, GSX 365 Usage remains crucial tool. Today we will explore more about the filtering capability, which is limited in the native Microsoft Admin Center.
You need information and key data about your Office 365 environment. Perhaps you’re looking to calculate ROI, or understand end-user adoption trends. A common approach we hear is “why don’t I just use PowerShell to extract this data?” The reality is that using PowerShell to retrieve data from your Office 365 environment is a tedious and inefficient process, and results in data that is incomplete and not very useful.
If you’ve ever managed an enterprise sales team, you know the challenges that come along with it. You’re required to set quotas and monitor progress towards both short and long-term sales goals, which becomes more challenging when your team works remotely. Sales directors are beginning to rely more on IT departments to help monitor usage and keep their remote teams accountable.
Last week I posted an article that dealt with the merits of various monitoring and reporting options. This week I’d like to discuss another concern we have as messaging administrators, the cloud. Over the last few years or so the cloud has meant a number of things to IT professionals, for most a headache, for some a pink slip and for others an opportunity. There have been quite a few twists and turn in its evolution, mostly precipitated on what the market wants but also on what the vendors are trying to capitalize on. In the messaging and collaboration space we’ve been tormented, I mean blessed, with Exchange Online, BPOS and now Office 365. Add in virtualization and its evolution, now we have the “private cloud”. So what does it all mean? Where’s it going? And how do we manage it?
Tags: Cloud, messaging and collaboration, application performance management, Lotus Domino Monitoring, email monitoring, lotus domino, office 365 reporting, exchange online monitoring, Office 365 management, Office 365 usage