Many companies, large and small are familiar with Azure ExpressRoute – a direct connection to Microsoft’s cloud infrastructure. ExpressRoute allows organizations to extend their base network into the Microsoft Cloud. It creates a direct, private link between Microsoft data centers and local network infrastructures. By doing so, ExpressRoute offers higher security, reliability, and speeds with lower latencies than typical connections over the Internet.
The rapid growth of Office 365 is undeniable. In a recent poll of IT decision makers, 78 percent indicated that they are currently using or planning to use Office 365 software and services. Office 365 has more than 85 million users, and is on track to reach 100 million users this year. However, many enterprises are running into network performance issues when they deploy Microsoft Office 365. Zscaler’s recent report shares how performance issues are impacting Office 365 users, with 70 percent of enterprises experiencing latency issues on a weekly basis.
When it comes to Office 365, Microsoft provides many tools that are helpful in giving administrators visibility into their service health, but there are some glaring gaps that make monitoring just as important as ever. The Office 365 Service Health Dashboard lets you know if there is anything impacting users, and provides status updates on each issue.
Tags: application performance management, application performance monitoring, APM, Office 365 monitoring, End user Experience, office 365 performance, outlook slow, Office 365 servive health dashboard
It’s almost impossible to get any work done when network performance issues get in the way. Research shows that network issues contribute to declines in revenue and end-user satisfaction, but it doesn’t take a breadth of data to know that outages are a major headache. That’s why it’s crucial for IT administrators to stay on top of network performance monitoring, anywhere, anytime.
So what do you do when users outside of your main office complain about slow networks or applications?
Many Skype for Business users appreciate the convenience of Enterprise Voice. As a software-powered VoIP solution, it integrates with Outlook and Exchange and works with headsets and VoIP-enabled phones. While most organizations would love to utilize Enterprise Voice for all of their meetings, many encounter issues with the service.
Since ADFS environments depend on certificates, it’s important to make sure they don’t expire and wreak havoc on your organization. Most major issues with ADFS occur due to the expiration of certificates. So if users start complaining that they can’t access their Office 365 resources, certificate expirations could definitely be to blame.
Organizations migrating to Microsoft Office 365 face both an opportunity and a threat. Once an MSP’s customer is on Office 365, what happens next? MSPs want to keep the relationship they developed before and during the migration by helping to transform the organization’s infrastructure, making it more reliable and cost efficient. Here, I’ll share how to continue to generate value after the migration with proactive monitoring.
User complaints about mailbox latencies are one of the most common issues that IT administrators face, and one of the most time-consuming to fix. Generally, an IT administrator will respond to complaints by asking if the issue is affecting everyone in the location.
Any IT administrator knows that when users complain about slowness accessing a mailbox, it’s usually tied to network latency. Still, there’s rarely enough information to confirm this is the case. And there’s no native proactive approach to checking and managing latency issues ahead of time.