GSX Blog

WannaCry Attack- Why Auditing Your Office 365 Security Should Take Priority

Posted by Juliette Ollagnier on Tue, May 16, 2017

Since Friday, there has been a brand new ransomware threat spreading very rapidly. It is called WannaCry (aka WCry, WannaCry, WanaCrypt0r, WannaCrypt, or Wana Decrypt0r). The attack does not directly affect the Office 365 service; however it proves that large companies are not safe when it comes to coordinated cyber attacks that target their data security.

Read More

Tags: Office 365, office 365 admin center, Office 365 management, office 365 audit, office 365 security, SysAdmin Top Issues, manage Office 365, wannacry, cyberattack

Why Office 365 Administration Portal Doesn’t Make The Cut For Large Businesses

Posted by Juliette Ollagnier on Wed, Apr 26, 2017

For small businesses, managing Office 365 is a simple and straightforward process. But for large, complex, and global organizations, that couldn’t be further from the truth. The Microsoft Office 365 administration portal was not built to handle day-to-day operations belonging to large volumes of users, or licenses, whether you are in hybrid, cloud only or multitenant environments. Microsoft’s built-in tools have strong limitations when it comes to managing users or delegating administration.

Read More

Tags: office 365 admin center, Office 365 management, Office 365 Administration, SysAdmin Top Issues, manage Office 365, Office 365 user management

Prepare for These Surprises When Migrating to Office 365

Posted by Gary Steere on Thu, Mar 23, 2017


If you’re considering making the big move to Microsoft Office 365, it’s important to know what the process entails and where costs may be hiding before you take the leap. Unfortunately, far too many customers migrate to Office 365 before they are ready. Knowing what surprises could be in store is crucial to helping you make successful decisions when preparing for your move to the cloud.

Read More

Tags: Migration to Office 365, Office 365, cloud migration, Office 365 management, office 365 migration

How to be a Badass IT Ninja

Posted by Juliette Ollagnier on Tue, Aug 23, 2016

Go beyond basic IT control and troubleshooting with remote management

For IT administrators, using tools for remote access, control, and support is not enough to diagnose critical issues — you need more power and greater control over diagnostics before even connecting to remote servers or computers. But when it comes to your tech ecosystem, it’s easy to become entrenched in vendor-specific tools and services and rely solely on those. The problem is that these may not have the full extent of the capabilities you need for complete, end-to-end remote administration.

Read More

Tags: remote monitoring, Monitoring, Administration, Office 365 management

Managing Organizational Units (OU) in Office 365

Posted by Juliette Ollagnier on Tue, Aug 09, 2016

An Organizational Unit is a container you use to create structure within a domain. Organizational Units are the most fundamental Active Directory entities to which one can link group policies and delegate administrative privileges. Therefore, any error in configuring or modifying an OU could compromise the functionality and integrity of an entire business unit, its users, computer accounts, and other resources.

Read More

Tags: Administration, Cloud Enterprise Management, Office 365 management, Office 365 Administration

How Enterprises Can Monitor Remote Teams with GSX Solutions

Posted by Juliette Ollagnier on Tue, Jun 07, 2016

If you’ve ever managed an enterprise sales team, you know the challenges that come along with it. You’re required to set quotas and monitor progress towards both short and long-term sales goals, which becomes more challenging when your team works remotely. Sales directors are beginning to rely more on IT departments to help monitor usage and keep their remote teams accountable.

Read More

Tags: office 365 reporting, office 365 admin center, Office 365 management, Office 365 usage

Why Office 365 Reporting is a Must-Have for Your Organization

Posted by Juliette Ollagnier on Thu, May 26, 2016

If you began working in IT before cloud computing started going mainstream, you’re probably accustomed to some outdated reporting processes. With older versions of Microsoft Office, it was easy to access reports from traditional data sources like event logs or desktop tools. With Office 365, reporting tools are much different. Once an organization adopts Office 365, it essentially becomes its IT infrastructure, storing its activity, growth, and operational metrics inside. That leads to a huge amount of data - the type of data that fuels business decisions impacting organizational goals and long-term plans.

Read More

Tags: office 365 reporting, Office 365 management

The Cloud for Messaging Administrators

Posted by Carl Drechsel on Wed, Apr 11, 2012

Last week I posted an article that dealt with the merits of various monitoring and reporting options. This week I’d like to discuss another concern we have as messaging administrators, the cloud. Over the last few years or so the cloud has meant a number of things to IT professionals, for most a headache, for some a pink slip and for others an opportunity. There have been quite a few twists and turn in its evolution, mostly precipitated on what the market wants but also on what the vendors are trying to capitalize on. In the messaging and collaboration space we’ve been tormented, I mean blessed, with Exchange Online, BPOS and now Office 365. Add in virtualization and its evolution, now we have the “private cloud”.  So what does it all mean? Where’s it going? And how do we manage it?

Read More

Tags: Cloud, messaging and collaboration, application performance management, Lotus Domino Monitoring, email monitoring, lotus domino, office 365 reporting, exchange online monitoring, Office 365 management, Office 365 usage