For small businesses, managing Office 365 is a simple and straightforward process. But for large, complex, and global organizations, that couldn’t be further from the truth. The Microsoft Office 365 administration portal was not built to handle day-to-day operations belonging to large volumes of users, or licenses, whether you are in hybrid, cloud only or multitenant environments. Microsoft’s built-in tools have strong limitations when it comes to managing users or delegating administration.
Administrators know that if you don’t show your users how to get value out of Office 365, they won’t take full advantage of it, and your organization won’t truly reap the benefits of your investment. A main issue with Office 365 is that admins have struggled to get comprehensive, actionable information. That’s made it difficult for admins to measure Office 365 service adoption, and even more difficult for them to share that information outside of their teams due to limited sharing functionalities.
If you’ve ever managed an enterprise sales team, you know the challenges that come along with it. You’re required to set quotas and monitor progress towards both short and long-term sales goals, which becomes more challenging when your team works remotely. Sales directors are beginning to rely more on IT departments to help monitor usage and keep their remote teams accountable.
The Microsoft Office 365 Portal is a great tool for managing Office 365. But for IT administrators who want detailed usage reports, custom administrative settings, and overall more effective cost management insights, GSX’ solutions remain crucial tools. Here we’ll delve into some of the differences between our solutions and the new capabilities of the Office 365 Admin Center for reporting and administration of Office 365.