GSX Blog

Office 365 Support Ticket Reduction

Posted by Jean-Francois Piot on Thu, Nov 09, 2017


GSX Solutions is the specialist of Office 365 services performance optimization. We’ve worked with many enterprise customers measuring their end-user experience thanks to our Robot Users. We have the expertise, want to share the knowledge with you and explain real business cases that we faced with our customers.

Read More

Tags: Cloud, Hybrid Monitoring, Migration, Hybrid, MS SharePoint, Migration to Office 365, on-premises solutions, Exchange, Microsoft Office 365, End user Experience, Network, SharePoint Online, Use cases

Beyond native IronPort 9.5 monitoring capabilities

Posted by Pavan Reddy on Thu, May 12, 2016


Cisco’s IronPort acts as a critical part of the messaging environment, so having visibility into the status of its health and usage is a must for businesses. If your IronPort fails, the entire email flow in your company shuts down, and nobody will be able to send or receive emails.

 Fortunately, IronPort is a relatively robust system, so it shouldn’t completely crash on a regular basis. However, it is far more likely that you will experience issues in global email performance and quality of service due to performance and health issues. In many cases, users will begin to complain of a degradation in service involving issues with their email delivery.

Read More

Tags: IronPort, Network, Antispam, Antivirus, Monitoring IronPort, Email Security

Good Bye Mail Flow Issues - Hello IronPort Monitoring

Posted by Xenia von Wedel on Thu, Mar 31, 2016


The ability to check the status of IronPort's health and usage is critical. When IronPort fails, the entire email flow is shut down, meaning nobody in your organization can send or receive emails.

Read More

Tags: Connectors, IronPort, Network, Antispam, Antivirus, Monitoring IronPort, Email Security

GSX for IronPort is out!

Posted by cyril leroy on Thu, Jan 21, 2016

We’re thrilled to announce the release of our GSX for IronPort! Now you can take advantage of comprehensive monitoring capabilities to track IronPort health, performance, and usage, as well as network availability and latency. At the same time, you’ll be able to continuously test and troubleshoot the messaging environment and cache issues, know which types of emails have been processed versus rejected.

Read More

Tags: Connectors, IronPort, Network, Antispam, Antivirus, Monitoring IronPort, Email Security