GSX Blog

How MSPs can help organizations with proactive Office 365 monitoring

Posted by Jean-Francois Piot on Tue, Mar 14, 2017

Organizations migrating to Microsoft Office 365 face both an opportunity and a threat. Once an MSP’s customer is on Office 365, what happens next? MSPs want to keep the relationship they developed before and during the migration by helping to transform the organization’s infrastructure, making it more reliable and cost efficient. Here, I’ll share how to continue to generate value after the migration with proactive monitoring.

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Tags: GSX Robot User, Office 365, Managed Service Provider, MSP, office 365 performance

Troubleshooting End User Experience in a Distributed Environment

Posted by Sushen Birari on Tue, Feb 14, 2017

Applications provided by IT are made to be used by people, and those people are generally not sitting in the datacenter of every company. So how do you make sure that your infrastructure is providing the best end-user experience when you’re blind to the main causes of end-user latency?

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Tags: GSX Robot User, QoS, Service Delivery, Office 365, Network Performance, Network latency, Network Diagnostic, office 365 health, office 365 performance

GSX Solutions awarded top accolades from MSExchange.org

Posted by Juliette Ollagnier on Wed, Feb 01, 2017

We’re excited to share that GSX has earned a Gold Rating from industry publication MSExchange.org, the top product review rating given by the site. Microsoft Exchange expert Steve Goodman reviewed the product, and had many praises to give the Robot User including calling it a “killer feature” for IT professionals.

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Tags: application performance management, GSX Robot User, Office 365, APM, msexchange, Award

Monitoring in 2017: Beware of Post-Truth

Posted by Antoine Leboyer on Fri, Jan 06, 2017

So, the word of the year 2016 was “Post-truth. Wikipedia defines Post-truth as getting information from emotion rather than facts.

While this concept seems to be linked with recent political campaigns in the UK and the US (and please remember that we are Swiss, i.e., neutral …), it also pertains to running collaboration servers.

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Tags: GSX Robot User, Unified Communications and Collaborations, Office365, APM, msexchange, Gartner, post-truth

How the GSX Robot User Improves Service Delivery Monitoring

Posted by Yann Baudic on Tue, Nov 22, 2016

In this day and age, the majority of business transaction processing happens in the cloud, or is consumed as a service from various locations around the globe. If you’re just monitoring your infrastructure back-end resources and systems availability, that’s not enough.

In order to ensure smooth enterprise operations, it’s crucial to monitor the service delivery of your applications. The perception of your service delivery quality may be different between corporate sites, or vary between continents. Your application could be perceived as way too slow by end-users in a particularly strategic region of the world for your business. Once you start objectively and systematically measuring availability and response times, you can begin ensuring the highest possible performance and quality of service to your end users.

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Tags: GSX Robot User, Monitoring, SLAs, Office 365 monitoring, End user Experience

SharePoint 2016

Posted by Arnaud Buonaccorsi on Fri, May 08, 2015

Ignite isn’t yet over and everyone is still astonished by all new improvements promised by Microsoft related to the future SharePoint 2016. This version will have strong interactions with Office 365. For Microsoft, the O365 market is the future and SharePoint a brick of this future. If we talk about O365 here are some numbers presented at Ignite 2015:

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Tags: GSX Robot User, Microsoft Ignite Conference, Office 365, Microsoft SharePoint, GSX Monitor & Analyzer, Microsoft Lync

Microsoft unveils new Exchange 2016 features

Posted by Olivier Raynaut on Thu, May 07, 2015

Ignite is happening this week and there are some exciting announcements and demos on the new products suite. With over 1,000 sessions you can imagine how everybody was able to find what they were looking for. One of the things I wanted to check out was the demos around Exchange 2016 and share the latest features with you.

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Tags: Microsoft Exchange, GSX Robot User, Microsoft Ignite Conference, Office 365, Microsoft SharePoint, GSX Monitor & Analyzer, Microsoft Lync

MSIgnite First Day Review and Announcements

Posted by Meryll Moreau on Tue, May 05, 2015

Microsoft kicked off yesterday in Chicago with over 23,000 IT experts and decision makers listening to Satya Nadella’s Keynote, delivering his strategy of “Mobile First, Cloud First”.

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Tags: Microsoft Exchange, GSX Robot User, Microsoft Ignite Conference, Office 365, Microsoft SharePoint, GSX Monitor & Analyzer, Microsoft Lync

The TOP 3 objectives to achieve at Microsoft Ignite

Posted by Julien Serra on Wed, Apr 29, 2015

Our final countdown is almost coming to its end, which is great news when you look at all the excitement around the Microsoft Ignite Conference! At GSX Solutions we are not an exception to the rule, we can’t wait to reach our three top objectives for the conference: learn, connect and share.

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Tags: Microsoft Exchange, GSX Robot User, Microsoft Ignite Conference, Office 365, Microsoft SharePoint, GSX Monitor & Analyzer, Microsoft Lync

No pain, no gain for Microsoft Ignite Conference

Posted by Julien Serra on Wed, Apr 22, 2015

Only 2 weeks remaining before the Microsoft Ignite Conference. The GSX team is so excited to attend this major Microsoft event, to meet with you at booth #620 and discuss about all MS Ignite hot topics in line with our solution; productivity and collaboration, mobility, Cloud and unified communications.

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Tags: Microsoft Exchange, GSX Robot User, Microsoft Ignite Conference, Office 365, Microsoft SharePoint, GSX Monitor & Analyzer, Microsoft Lync