Whenever a user complains about slowness in accessing a mailbox, IT administrators often suspect it’s due to an issue with the network. Still, they don’t always have enough information to confirm this.
GSX Solutions is the specialist of Office 365 services performance optimization. We’ve worked with many Enterprise customers measuring their end-user experience thanks to our Robot Users. We have the expertise and want to share the knowledge with you and explain real business case that we faced with our customers.
Context of the Company
- Largest financial company of Canada.
- Moving from Exchange 2013 to Office 365 Exchange Online.
- First batch included 90,000 mailboxes.
When you move to Office 365, the business-critical part of your IT is outsourced and lives independently from the rest of your IT environment. Managing network connectivity becomes critical to monitoring the availability and performance of your applications.
Some users are dropping content into the site willy-nilly. For others, it takes days or weeks to find how to access to anything. The structure is all wrong, making it impossible to find anything. In short, the so-called power user in Office 365, or even on Exchange online, might easily become an IT administrator’s or manager’s worst nightmare.
In a perfect word, a true power user has a near-admin level of access rights, allowing him or her to manage access, add new lists and libraries, and reorganize content. However, the most common mistake made by site admins is misunderstanding permission inheritance and privilege (the concept that rights granted to an object higher up in a hierarchy also apply to the objects below it).
Creating mailboxes for new employees or shared mailboxes can quickly become a storage problem; as messages pour in and start to pile up, huge quantities of data storage space are consumed. These deprecated mailboxes also can pose security threats, such as containing emails with malicious code that don’t even need people to be executed. If you are running on a limited number of Office 365 licenses, deprecated mailboxes could take up spots which you could be giving to new employees to maximize your company’s productivity.
The Cloud has taken the world by storm. Are you curious about how to proactively resolve messaging performance and availability issues to keep communications flowing? Our GSX Experts have selected varied content related to the Cloud which should keep you busy during this end of year. Enjoy the browsing!
Utilizing the Cloud can position your IT department as a strategic services broker, by leveraging the cloud, which also lowers the bottom line substantially for the entire company.
Exchange 2013 offers businesses a fantastic portal for email, calendar and contacts on PCs, phones and web browsers. Highly supportive of BYOD, security and high availability, Exchange 2013 truly helps customers feel at ease with enhanced reliability and reduced complexity.
This latest version of Exchange is committed to making sure your environment is always available and under control.
To maximize your Exchange 2013 Return on Investment (ROI) while increasing service availability, GSX is offering you some exciting new features, based on some of the most popular requests from Administrators, to help you get the most out of your Exchange experience.