GSX Blog

Digital Experience Monitoring and the New Governance of the Cloud

Posted by Antoine Leboyer on Thu, Jan 04, 2018

The painting on the wall is clear: the growth of the cloud is a new driver of innovation and projects worldwide. Cloud computing started as a way to improve servers, initially used for development purposes and startups wanting to avoid unnecessary expenses. When IT departments realized the ability for cloud deployments to scale, the cloud became an attractive value proposition. This has allowed IT departments to refocus on value-added tasks, rather than spending days patching servers at data centers.

Much like Google once accelerated learning by popularizing search technology, cloud computing is now accelerating the adoption of new innovations. For example, Artificial Intelligence APIs are now ready for integration into cloud-based platforms.

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Tags: Cloud, Hybrid Monitoring, Hybrid cloud monitoring, Governance, Exchange, APM, Office 365 monitoring, End user Experience, office 365 performance, DEM, Digital experience monitoring

As APM shifts to DEM, the time is now to focus on end-user experience

Posted by Clementine Crozier on Thu, Sep 14, 2017

The increased complexity of today’s IT infrastructure has made old methods of application performance management insufficient. Previously, simple back-end metrics were enough to measure whether service was being provided to end-users quickly and securely. Today, more sophisticated analytics and measuring tools are required to stay ahead of performance issues to ensure end-user satisfaction.

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Tags: Application Performance, Office 365, APM, End user Experience, Office 365 Administration, DEM, Digital experience monitoring