GSX Blog

Navigating User Expectations in a New Office 365 Hybrid World

Posted by Juliette Ollagnier on Tue, Sep 26, 2017


As technology changes, so does user experiences and expectations. The technology shift from computer mainframes to cloud computing brought about a host of new challenges for IT administrators to manage; and how we handle end users’ complaints must be carefully considered within the scope of how the technology has changed.

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Tags: application performance management, application performance monitoring, APM, Office 365 monitoring, End user Experience, office 365 performance, outlook slow, DEM, Office 365 Hybrid

Understanding Office 365 Performance Issues and How Metrics Can Help

Posted by Juliette Ollagnier on Tue, Jun 13, 2017

The rapid growth of Office 365 is undeniable. In a recent poll of IT decision makers, 78 percent indicated that they are currently using or planning to use Office 365 software and services. Office 365 has more than 85 million users, and is on track to reach 100 million users this year. However, many enterprises are running into network performance issues when they deploy Microsoft Office 365. Zscaler’s recent report shares how performance issues are impacting Office 365 users, with 70 percent of enterprises experiencing latency issues on a weekly basis.

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Tags: application performance management, application performance monitoring, APM, Office 365 monitoring, End user Experience, office 365 performance, outlook slow

Why Office 365 Monitoring Must Go Beyond the Service Health Dashboard

Posted by Pavan Reddy on Wed, Jun 07, 2017

 
When it comes to Office 365, Microsoft provides many tools that are helpful in giving administrators visibility into their service health, but there are some glaring gaps that make monitoring just as important as ever. The Office 365 Service Health Dashboard lets you know if there is anything impacting users, and provides status updates on each issue.

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Tags: application performance management, application performance monitoring, APM, Office 365 monitoring, End user Experience, office 365 performance, outlook slow, Office 365 servive health dashboard

GSX Solutions awarded top accolades from MSExchange.org

Posted by Juliette Ollagnier on Wed, Feb 01, 2017

We’re excited to share that GSX has earned a Gold Rating from industry publication MSExchange.org, the top product review rating given by the site. Microsoft Exchange expert Steve Goodman reviewed the product, and had many praises to give the Robot User including calling it a “killer feature” for IT professionals.

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Tags: application performance management, GSX Robot User, Office 365, APM, msexchange, Award

The New GSX Gizmo- Not Just A Pretty Face

Posted by Antoine Leboyer on Tue, Nov 15, 2016

 
It took us a little below two years to have our first Gold version out. Needless to say, GSX Gizmo is more than just a pretty face. There is behind it a number of technologies that we have already deployed and some which will come out later (I have to keep some mystery about this on purpose).

The most important elements are why we developed GSX Gizmo.

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Tags: application performance management, APM, Office 365 monitoring, Unified Communications, Gsx Gizmo

Microsoft Lync- GSX Solutions Showcase Video

Posted by Meryll Moreau on Tue, Sep 23, 2014

Microsoft Lync is a connected user experience transforming every communication into an interaction that is more collaborative, engaging, and accessible anytime and from anywhere.

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Tags: Lync monitoring, application performance management, GSX Robot User, remote monitoring, performance counters

Top 3 Lync Issues: How to monitor and troubleshoot them?

Posted by Olivier Raynaut on Tue, Sep 16, 2014

 

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Tags: Lync monitoring, application performance management, GSX Robot User, remote monitoring, performance counters

4th annual PGA Tour with SoftwareOne

Posted by Adam Chadderdon on Thu, Mar 13, 2014

This past weekend, GSX and I had the special privilege to attend the World Championship Golf Tournament in Doral, Florida at the Trump National Golf and Country Club with our valued partner, SoftwareOne

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Tags: application performance management, PGA, Golf Tournament, sofwareone

The 4 Critical Principles of APM: What You Need to Know

Posted by Meryll Moreau on Mon, Nov 04, 2013

Reading lots of content related to the APM industry, I had the chance to find a really interesting webcast done by Larry Dragich about  “Solving the Application Performance Puzzle”.

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Tags: application performance management, Baselining, application performance monitoring, Reporting, APM, analytics

Weekly Hot Topics: Creating Apps for SharePoint

Posted by Meryll Moreau on Tue, Apr 30, 2013

A "Hot Topic" from the past week that I would like to discuss is the growing popularity of developing apps for SharePoint. 

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Tags: SCOM Monitoring Tool, GSX Monitor, messaging and collaboration, application performance management, SCOM, GSX Analyzer, GSX Exchange, application monitoring, System Center, SharePoint Monitoring, Exchange monitoring, server monitoring software, Powershell, System center operations manager