GSX Blog

Understanding Office 365 Performance Issues and How Metrics Can Help

Posted by Juliette Ollagnier on Tue, Jun 13, 2017

The rapid growth of Office 365 is undeniable. In a recent poll of IT decision makers, 78 percent indicated that they are currently using or planning to use Office 365 software and services. Office 365 has more than 85 million users, and is on track to reach 100 million users this year. However, many enterprises are running into network performance issues when they deploy Microsoft Office 365. Zscaler’s recent report shares how performance issues are impacting Office 365 users, with 70 percent of enterprises experiencing latency issues on a weekly basis.

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Tags: application performance management, application performance monitoring, APM, Office 365 monitoring, End user Experience, office 365 performance, outlook slow

Why Office 365 Monitoring Must Go Beyond the Service Health Dashboard

Posted by Pavan Reddy on Wed, Jun 07, 2017

 
When it comes to Office 365, Microsoft provides many tools that are helpful in giving administrators visibility into their service health, but there are some glaring gaps that make monitoring just as important as ever. The Office 365 Service Health Dashboard lets you know if there is anything impacting users, and provides status updates on each issue.

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Tags: application performance management, application performance monitoring, APM, Office 365 monitoring, End user Experience, office 365 performance, outlook slow, Office 365 servive health dashboard

Top Office 365 Issues: Mail Delay Complaints

Posted by Pavan Reddy on Tue, May 30, 2017


A top complaint with Microsoft Exchange Online is delays in sending and receiving emails. This leads to a loss of productivity among employees, and also takes up a lot of time for IT administrators.

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Tags: application performance monitoring, APM, Office 365 monitoring, SysAdmin Top Issues, office 365 health, office 365 performance, fixing office 365, outlook slow

Network Performance: End-User Experience Matters Everywhere!

Posted by Juliette Ollagnier on Tue, May 23, 2017

It’s almost impossible to get any work done when network performance issues get in the way. Research shows that network issues contribute to declines in revenue and end-user satisfaction, but it doesn’t take a breadth of data to know that outages are a major headache. That’s why it’s crucial for IT administrators to stay on top of network performance monitoring, anywhere, anytime.
So what do you do when users outside of your main office complain about slow networks or applications?

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Tags: application performance monitoring, APM, End user Experience, Network Performance, Network latency, Network Diagnostic, office 365 health, office 365 performance

GSX Solutions awarded top accolades from MSExchange.org

Posted by Juliette Ollagnier on Wed, Feb 01, 2017

We’re excited to share that GSX has earned a Gold Rating from industry publication MSExchange.org, the top product review rating given by the site. Microsoft Exchange expert Steve Goodman reviewed the product, and had many praises to give the Robot User including calling it a “killer feature” for IT professionals.

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Tags: application performance management, GSX Robot User, Office 365, APM, msexchange, Award

Monitoring in 2017: Beware of Post-Truth

Posted by Antoine Leboyer on Fri, Jan 06, 2017

So, the word of the year 2016 was “Post-truth. Wikipedia defines Post-truth as getting information from emotion rather than facts.

While this concept seems to be linked with recent political campaigns in the UK and the US (and please remember that we are Swiss, i.e., neutral …), it also pertains to running collaboration servers.

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Tags: GSX Robot User, Unified Communications and Collaborations, Office365, APM, msexchange, Gartner, post-truth

The New GSX Gizmo- Not Just A Pretty Face

Posted by Antoine Leboyer on Tue, Nov 15, 2016

 
It took us a little below two years to have our first Gold version out. Needless to say, GSX Gizmo is more than just a pretty face. There is behind it a number of technologies that we have already deployed and some which will come out later (I have to keep some mystery about this on purpose).

The most important elements are why we developed GSX Gizmo.

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Tags: application performance management, APM, Office 365 monitoring, Unified Communications, Gsx Gizmo

GSX Solutions to Define the Next Generation of Performance Monitoring

Posted by Xenia von Wedel on Wed, Mar 30, 2016

What does it mean for GSX Solutions to reach the 20 year milestone?

Antoine Leboyer, CEO of GSX Solutions: It is certainly a key milestone in anyone's life. I can fully appreciate this when I think back to my younger days and then I look at my eldest daughter, who is 20 years old and in her second year at university.

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Tags: Unified Communications and Collaborations, application monitoring, Application Performance, APM

Prevent cloud outages with EUE monitoring

Posted by Jean-Francois Piot on Tue, Sep 29, 2015

The business world is quickly embracing the concept of cloud computing.
A recent study forecasts that “spending on cloud computing infrastructure and platforms is expected to grow at a 30 percent compound annual growth rate from 2013 through 2018, compared with 5 percent growth for the overall enterprise IT.” This is in part because of the cost savings it brings.
For instance, why shell out big bucks for an in-house IT department when you can simply rely on the technicians at the remote server location at half the cost?

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Tags: Cloud, Office365, Cloudification, APM, Monitoring cloud, Government, Cloud Outages, EUE

TOP 3 messages from Microsoft Exchange Conference 2014

Posted by Meryll Moreau on Tue, Apr 08, 2014

Last week, we attended the Microsoft Exchange Conference (MEC) in Austin, Texas with partners from 41 countries and six continents to discuss current Microsoft Exchange trends. 

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Tags: Cloud, Exchange 2013, MEC, Exchange 2010 monitoring, APM