GSX Blog

Gain Better Visibility into your Cloud Services with Monitoring Tools

Posted by Juliette Ollagnier on Thu, Jul 14, 2016


cloud-glasses.jpgThe public cloud services market is skyrocketing, and many IT administrators are realizing they don’t have the same visibility into their infrastructure as they once did. The worldwide public cloud services market is projected to grow 16.5 percent in 2016 to total $204 billion, according to Gartner. They predict the highest growth will come from cloud system infrastructure services, which is projected to grow 38.4 percent in 2016.

Enterprises are transitioning to cloud providers such as Microsoft Azure and Amazon Web Services (AWS), and realizing they have a blind spot when it comes to mission-critical applications and workload performance. It doesn’t have to be this way. Organizations that employ cloud performance monitoring tools can overcome their blind spots, achieving insights when services move from on-premise to the cloud. IT administrators need performance management and monitoring solutions that oversee all apps, regardless of whether they are hosted.

"In public clouds, performance metrics for latency or downtime help ensure compliance with public cloud provider service-level agreements (SLAs),” writes Margaret Rouse in TechTarget. “Using metrics, organizations can also decide whether it’s time to change cloud providers or migrate workloads from public to private clouds.”

In some cases, IT performance monitoring systems evaluate performances by placing software, or agents, in different locations on the network to send out probes. They see how much time it takes for the agents to collect and return information, helping to determine the status of the connection. Other systems pull information from system components such as network or database logs.

“In some cases, the data is rich, but in others, it is limited,” writes Paul Korzeniowski for SearchCloudComputing.

 “If a cloud service is newer, there is typically less information available. Cloud performance monitoring capabilities become more robust as providers build up their basic management functions, but if an organization customizes a cloud service, the visibility into its performance is often limited.”

Many of these challenges are addressed by the GSX Monitor & Analyzer, which employs the Robot Users to detect issues before they reach the end-user. GSX works with you to adapt to a cloud infrastructure, providing customized alerts and a real-time dashboard. If you’re moving to a cloud infrastructure, or considering it, GSX can help give you visibility into the performance of your Office 365 applications, their backends, the Windows Server, the network, and more. With proper management and monitoring tools, IT admins can prepare themselves for the growing reliance on public cloud services.

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Tags: Office 365, Cloud monitoring, cloud performance