GSX Blog

Juliette Ollagnier

Recent Posts

Understanding Office 365 Performance Issues and How Metrics Can Help

Posted by Juliette Ollagnier on Tue, Jun 13, 2017

The rapid growth of Office 365 is undeniable. In a recent poll of IT decision makers, 78 percent indicated that they are currently using or planning to use Office 365 software and services. Office 365 has more than 85 million users, and is on track to reach 100 million users this year. However, many enterprises are running into network performance issues when they deploy Microsoft Office 365. Zscaler’s recent report shares how performance issues are impacting Office 365 users, with 70 percent of enterprises experiencing latency issues on a weekly basis.

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Tags: application performance management, application performance monitoring, APM, Office 365 monitoring, End user Experience, office 365 performance, outlook slow

Network Performance: End-User Experience Matters Everywhere!

Posted by Juliette Ollagnier on Tue, May 23, 2017

It’s almost impossible to get any work done when network performance issues get in the way. Research shows that network issues contribute to declines in revenue and end-user satisfaction, but it doesn’t take a breadth of data to know that outages are a major headache. That’s why it’s crucial for IT administrators to stay on top of network performance monitoring, anywhere, anytime.
So what do you do when users outside of your main office complain about slow networks or applications?

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Tags: application performance monitoring, APM, End user Experience, Network Performance, Network latency, Network Diagnostic, office 365 health, office 365 performance

WannaCry Attack- Why Auditing Your Office 365 Security Should Take Priority

Posted by Juliette Ollagnier on Tue, May 16, 2017

Since Friday, there has been a brand new ransomware threat spreading very rapidly. It is called WannaCry (aka WCry, WannaCry, WanaCrypt0r, WannaCrypt, or Wana Decrypt0r). The attack does not directly affect the Office 365 service; however it proves that large companies are not safe when it comes to coordinated cyber attacks that target their data security.

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Tags: Office 365, office 365 admin center, Office 365 management, office 365 audit, office 365 security, SysAdmin Top Issues, manage Office 365, wannacry, cyberattack

Why You Need a Monitoring Solution for Coexistence Packages

Posted by Juliette Ollagnier on Tue, May 02, 2017


When organizations migrate from Domino to their new on-premises,
cloud, or hybrid Microsoft Exchange environment, there is a period of
time when users and applications exist on both platforms.
IT administrators know this is a precarious state to be in.

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Tags: Migration, office 365 migration, Domino migration, GSX Coexistence Monitoring, Messaging Coexistence, Coexistence Package

Why Office 365 Administration Portal Doesn’t Make The Cut For Large Businesses

Posted by Juliette Ollagnier on Wed, Apr 26, 2017

For small businesses, managing Office 365 is a simple and straightforward process. But for large, complex, and global organizations, that couldn’t be further from the truth. The Microsoft Office 365 administration portal was not built to handle day-to-day operations belonging to large volumes of users, or licenses, whether you are in hybrid, cloud only or multitenant environments. Microsoft’s built-in tools have strong limitations when it comes to managing users or delegating administration.

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Tags: office 365 admin center, Office 365 management, Office 365 Administration, SysAdmin Top Issues, manage Office 365, Office 365 user management

Network Troubleshooting and How it Affects the End-User Experience

Posted by Juliette Ollagnier on Thu, Apr 13, 2017

 
IT applications are built around the end-user experience, and as moreGSX customers transition from on-premises to hybrid service delivery, we’ve faced many latency issues that have negatively affected the end-user. However, ensuring that our infrastructure provides the best end-user experience, when we don’t always have the root cause, is really dependent on the network.

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Tags: application performance monitoring, End user Experience, Network Performance, Network latency, Network Diagnostic

How do you manage compliancy with mobile devices?

Posted by Juliette Ollagnier on Tue, Mar 21, 2017


Mobile devices can be a major security threat if they aren’t managed properly. Many company’s employees use email, Skype, and other Office 365 services on their mobile devices at the office, at home, and on the go, which can cause headaches for IT administrators.
 

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Tags: Office 365, Security, Office 365 usage, Usage Diagnostics, office 365 reports

GSX 365 Insights Rocks Yammer and SharePoint Analytics to Improve ROI

Posted by Juliette Ollagnier on Tue, Feb 21, 2017

Here at GSX we’re excited to share how we can provide Community Managers deeper insights into Yammer and SharePoint. The new GSX 365 Insights collects information needed to demonstrate enterprise social networks usage and ROI.  

Yammer and SharePoint have their own native dashboard analytics tools, that gives employees a broad look into what’s happening in their networks. With it, you can see how many items have been uploaded, status updates liked, and how many conversations are happening during certain periods. It can show how effectively your team is communicating using the tool. For example, it shows if a key member of your team isn’t engaged or interacting with their colleagues. 

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Tags: Office 365, SharePoint, SharePoint Online, Yammer, Yammer analytics, SharePoint analytics, enterprise social network

GSX Solutions awarded top accolades from MSExchange.org

Posted by Juliette Ollagnier on Wed, Feb 01, 2017

We’re excited to share that GSX has earned a Gold Rating from industry publication MSExchange.org, the top product review rating given by the site. Microsoft Exchange expert Steve Goodman reviewed the product, and had many praises to give the Robot User including calling it a “killer feature” for IT professionals.

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Tags: application performance management, GSX Robot User, Office 365, APM, msexchange, Award

Office 365 Security Use Case: Brute Force Attacks & Data Leaks

Posted by Juliette Ollagnier on Thu, Jan 26, 2017

A brute force attack is when an unauthorized person hacks into a system by attempting several password combinations until they’re able to gain access. For any company whose employees use passwords to access important documents, brute-force attacks are a threat to the security of your organization’s data.

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Tags: Office 365, office 365 audit, office 365 security, office 365 auditing