GSX Blog

Juliette Ollagnier

Recent Posts

How do you measure success of your Office 365 migration?

Posted by Juliette Ollagnier on Thu, Jan 19, 2017

When you invest in Office 365, the next step is to embark on a successful migration so that your business processes go on without interruption. Many organizations fail to realize just how important this is. Take, for example, an insurance company that just started on their Office 365 migration project by migrating 500 mailboxes per night. Some recently migrated users start complaining that there is content missing from their folders, and their mailboxes are unavailable. The number of help desk calls is rising fast, and the organization is only troubleshooting as a reactive measure. The insurance company sees a big impact on their business line productivity.

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Tags: Cloud, Migration, Office 365, office 365 reporting, Usage Diagnostics, office 365 reports

The new GSX 365 Security Audit helps administrators secure their cloud environments

Posted by Juliette Ollagnier on Tue, Jan 17, 2017

An organization’s employees perform millions of actions on Office 365 each day, so it’s important for administrators to have tools to investigate incidents that occur which could threaten the security of the network. Administrators need to be able to find out who is responsible for each incident, and what actions need to be taken to resolve vulnerabilities in your Office 365 environment.

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Tags: Cloud, Office365, Audit, Security, office 365 security, office 365 auditing

Why Office 365 Admins Need Shareable, Customizable Reports (and how to get them)

Posted by Juliette Ollagnier on Wed, Dec 07, 2016

Administrators know that if you don’t show your users how to get value out of Office 365, they won’t take full advantage of it, and your organization won’t truly reap the benefits of your investment. A main issue with Office 365 is that admins have struggled to get comprehensive, actionable information. That’s made it difficult for admins to measure Office 365 service adoption, and even more difficult for them to share that information outside of their teams due to limited sharing functionalities.

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Tags: Office365, office 365 reporting, office 365 admin center, Office 365 usage, office 365 reports

Clean Up Your Azure Active Directory to Improve Office 365 Reporting Capabilities

Posted by Juliette Ollagnier on Tue, Nov 08, 2016

An unorganized, cluttered Azure Active Directory should be an Office 365 administrator’s worst nightmare. For one, an AD that isn’t up-to-date can create security risks. If you have unused accounts that should no longer be in Active Directory, it can make your organization more vulnerable to threats. Verification becomes nearly impossible, which leads to security issues that could impact the entire organization. Making sure to delete, disable, or move unused accounts can help keep your Azure AD organized, preventing security threats and making your Office 365 environment more manageable.

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Tags: Office365, office 365 reporting, Active Directory

How to Manage the Roadblocks that Office 365 Multi-Tenancy Presents

Posted by Juliette Ollagnier on Tue, Nov 01, 2016

Active Directory is a critical component in most distributed and hybrid cloud environments. The foundation for Office 365 deployment is identity, so whether you’re using simple cloud IDs or synchronized IDs connected to your local Active Directory environment, you must provide a login for each user. Azure Active Directory is what’s used by Office 365 to provide access to services. Each user is unique in Azure AD, and you can’t synchronize a single user into multiple tenancies using Microsoft’s supported methods. So, when you throw in multiple tenants for your Office 365 environment, several roadblocks can present themselves.

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Tags: multitenancy, Office365, Active Directory, Monitoring Active Directory, azure Active Directory

How Office 365 administrators can navigate IAM and user management roadblocks

Posted by Juliette Ollagnier on Tue, Oct 18, 2016

Organizations often face problems moving to Office 365 because of Identity and Access Management (IAM) issues, which are usually related to Azure Active Directory. IT administrators face many scenarios when it comes to deployment and maintenance of IAM strategies in complex hybrid-cloud environments. Here, we’ll discuss some of the challenges involved along the way, and how to control your access management in the cloud. Identity and Access Management describes the process of controlling who has access to what within your cloud environment. With Office 365, IT admins create and manage users in the Admin Center, then accounts are stored online in Azure AD.

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Tags: Office365, Active Directory, azure Active Directory, IAM

3 Steps to Manage Authentication on Office 365

Posted by Juliette Ollagnier on Tue, Sep 27, 2016

Businesses rely on authentication and identity management to ensure user’s processes are structured, secure and efficient. For organizations using Microsoft Exchange on premise, making sure that the Active Directory server can authenticate users is generally enough to guarantee the identity service. However, the rise of Office 365 has made identity management much more complex. With Office 365, the on-premise Active Directory has to work in collaboration with Microsoft Azure AD Connect and Active Directory Federation Service (ADFS).

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Tags: Office365, ADFS, Active Directory, Microsoft identity management, Azure AD Connect

Human Rights Watch Proactively Manages Office 365 Services with GSX Solutions

Posted by Juliette Ollagnier on Thu, Sep 22, 2016

As a leading human rights organization, Human Rights Watch is renowned for its accurate fact-finding, effective use of media, and targeted advocacy. In order to create and disseminate more than 100 reports in 90 countries each year, Human Rights Watch must orchestrate communication at a global scale, relying heavily on email services through Office 365.

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Tags: Office365, Office 365 monitoring, exchange online monitoring, Human Right Watch, exchange online performance

The Top 3 Use Cases About IBM Connections Performance

Posted by Juliette Ollagnier on Tue, Sep 13, 2016

IBM Connections provides applications that ease collaboration between end-users. In doing so, it becomes quite important for productivity and essential business processes, and thus essential to ensure it is functioning as it should.

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Tags: IBM Connections, ibm connections monitoring

How to fortify Azure Active Directory in Office 365

Posted by Juliette Ollagnier on Tue, Sep 06, 2016

For a five-hour period on December 3, 2015, European Office 365 tenants discovered that some of their users were unable to access their mailboxes or SharePoint sites. Interestingly, the problem was not caused by an issue with the Office 365 infrastructure, but with a configuration error in Azure Active Directory (Azure AD) that affected critical authentication processes. Based on Microsoft’s post-incident report, it seems that this configuration snafu was due to human error in the management of Azure AD, which goes to show how critical Azure AD is in keeping Office 365 services up and running.

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Tags: Office365, microsoft azure, Azure AD Connect performance, Azure AD Connect