But, is it always better? What is the impact and what are the advantages of one protocol over the other, specifically in your environment?
Tags: Microsoft, Hybrid cloud monitoring, Office 365 monitoring, Skype for Business, cloud performance, skype for business monitoring, office 365 health, office 365 performance, fixing office 365, Skype
Like most of the IT, the MSP business has been profoundly changed by the cloud era. MSP were mostly in charge of the run & maintain of clients infrastructure delivering applications to end-users. But now that a lot of these infrastructure moved to a PaaS, IaaS or SaaS model, the role of the MSP has become less strategic for many of their client.
Since Microsoft announced the end of the support for the RPC protocol in Fall of 2017, this has been a vital question.
At GSX, we reveal the ‘facts behind emotions’ with our Robot Users. GSX Robot Users compare real performance in different environments (Outlook 2016 with Windows 10, Outlook 2013 with Windows 7) and typical network issues (packet loss, latency, etc.).
GSX Solutions is the premier specialist in Office 365 service performance monitoring and optimization. Our Robot Users have worked with many enterprises to measure and analyze their end-user experience.
We would like to share some of our expertise using the following example.
Tags: Cloud, GSX Robot User, Hybrid Monitoring, Messaging, Office 365, Microsoft Office 365, Troubleshooting, Skype for Business, hybrid environments, Skype monitoring, skype for business issue, Skype for business performance, Use cases, business cases
Who hasn’t had a mobile user complain about email issues? It’s a common occurrence, but it isn’t a simple one to fix. Email delivery on mobile devices relies on multiple layers of infrastructure, often combined with cloud services like Office 365. This can make the mean time to repair such complaints long and frustrating for the end-user.
Tags: GSX Robot User, Service Delivery, Mail Routing, Mobile Device Management, email monitoring, MDM, GSX for Airwatch, airwatch monitoring, airwatch performance, Use cases, UEM, RoboTech, business cases
Since it provides real-time communication, Skype for Business Online is perhaps the most sensitive Office 365 service. Users report experiencing latencies that distort sound, slow down or interrupt calls, and cause other service issues. That’s why Microsoft and Gartner always recommend assessing the ability of your network to deliver a good user experience, even in remote locations.
While assessment is a good first step, improvement is better. Continuously monitoring that everything runs its best can help avoid future service issues.
Tags: Cloud, GSX Robot User, Hybrid Monitoring, Messaging, Office 365, Microsoft Office 365, Troubleshooting, Skype for Business, hybrid environments, Skype monitoring, skype for business issue, Skype for business performance, RoboTech
GSX Solutions is a specialist in optimizing the performance of Office 365 services. We’ve worked with many enterprise customers, measuring their end-user experience with our Robot Users and analyzing the results in PowerBI.
We faced many cases where enterprises customers already had the Office 365 licenses (E3 but mostly E5) but were struggling to use them to their full potential because their first tests and early deployments showed performance issues with their remote locations.
GSX Solutions is the specialist of Office 365 services performance optimization. We’ve worked with many enterprise customers measuring their end-user experience thanks to our Robot Users. We have the expertise, want to share the knowledge with you and explain real business cases that we faced with our customers.
Tags: Cloud, Hybrid Monitoring, Migration, Hybrid, MS SharePoint, Migration to Office 365, on-premises solutions, Exchange, Microsoft Office 365, End user Experience, Network, SharePoint Online, Use cases
GSX Solutions is the specialist of Office 365 services performance optimization. We’ve worked with many Enterprise customers measuring their end-user experience thanks to our Robot Users. We have the expertise and want to share the knowledge with you and explain real business case that we faced with our customers.
Context of the Company
- Largest financial company of Canada.
- Moving from Exchange 2013 to Office 365 Exchange Online.
- First batch included 90,000 mailboxes.
For many ISVs like GSX Solutions, working with Microsoft is both a challenge and an opportunity. The Microsoft partner organization can be difficult to maneuver without a dedicated team. Not every partner has the kind of resources to manage this relationship.