You need information and key data about your Office 365 environment. Perhaps you’re looking to calculate ROI, or understand end-user adoption trends. A common approach we hear is “why don’t I just use PowerShell to extract this data?” The reality is that using PowerShell to retrieve data from your Office 365 environment is a tedious and inefficient process, and results in data that is incomplete and not very useful.
It’s now been more than a year since Microsoft transitioned its Lync unified communications suite into Skype for Business (early 2015). The Skype for Business client is inspired by the look and feel of Skype but provides the same level of security and control as the Lync client. For users, this change represented far more than just a new name and new user interface, and Microsoft learned a great deal from the transition.
We’re pleased to announce the release of GSX for IBM Connections! This new release will provide comprehensive, end-to-end monitoring of the application environment, from the webpage to the WebSphere component, including DB2 databases.
If your organization is utilizing IBM Connections, then you’re already well-aware of its integral role in helping your teams maximize collaboration and productivity
The release of Windows Server 2016 has the IT world buzzing, and rumors are swirling that the announcement could come at Microsoft Ignite. With the release imminent, GSX Solutions is happy to introduce the brand new GSX for Windows Server. Since it’s compatible with every version of the Windows Server, you’ll be able to fully monitor and provide end-user satisfaction immediately upon upgrading to the 2016 version.
Skype for Business has quickly risen to become a leading enterprise communication tool. With its seamless integration of messaging, live presence, and Office 365 apps, it’s far more than just a redesigned version of the free Skype-for-consumer edition. In fact, it’s a completely reenvisioned platform with extensive capabilities to take your organization from simply “communicating” to collaborating full-force on business-critical matters.
If you’ve ever managed an enterprise sales team, you know the challenges that come along with it. You’re required to set quotas and monitor progress towards both short and long-term sales goals, which becomes more challenging when your team works remotely. Sales directors are beginning to rely more on IT departments to help monitor usage and keep their remote teams accountable.
If your organization is utilizing SharePoint Online, analyzing and tracking activity is critical. Who within your company is using SharePoint Online, how are they using it, and why? Are you receiving a positive ROI from your SharePoint implementation?
Let’s explore which types of reports are most relevant in helping you manage SharePoint Online.
If you began working in IT before cloud computing started going mainstream, you’re probably accustomed to some outdated reporting processes. With older versions of Microsoft Office, it was easy to access reports from traditional data sources like event logs or desktop tools. With Office 365, reporting tools are much different. Once an organization adopts Office 365, it essentially becomes its IT infrastructure, storing its activity, growth, and operational metrics inside. That leads to a huge amount of data - the type of data that fuels business decisions impacting organizational goals and long-term plans.
If your organization has made the move to Office 365, then you’re already well aware of the numerous benefits afforded by the cloud, including flexibility, scalability, and reliability — not to mention significant cost savings. However, just because you’ve survived the migration process doesn’t mean your organization will automatically reap the maximum benefits. You should be concerned with making all and any necessary adjustments to ensure that your resources are being optimized, and overall run-and-maintain costs are truly being reduced.
Cisco’s IronPort acts as a critical part of the messaging environment, so having visibility into the status of its health and usage is a must for businesses. If your IronPort fails, the entire email flow in your company shuts down, and nobody will be able to send or receive emails.
Fortunately, IronPort is a relatively robust system, so it shouldn’t completely crash on a regular basis. However, it is far more likely that you will experience issues in global email performance and quality of service due to performance and health issues. In many cases, users will begin to complain of a degradation in service involving issues with their email delivery.