GSX Blog

3 Steps to Manage Authentication on Office 365

Posted by Juliette Ollagnier on Tue, Sep 27, 2016

Businesses rely on authentication and identity management to ensure user’s processes are structured, secure and efficient. For organizations using Microsoft Exchange on premise, making sure that the Active Directory server can authenticate users is generally enough to guarantee the identity service. However, the rise of Office 365 has made identity management much more complex. With Office 365, the on-premise Active Directory has to work in collaboration with Microsoft Azure AD Connect and Active Directory Federation Service (ADFS).

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Tags: Office365, ADFS, Active Directory, Microsoft identity management, Azure AD Connect

Human Rights Watch Proactively Manages Office 365 Services with GSX Solutions

Posted by Juliette Ollagnier on Thu, Sep 22, 2016

As a leading human rights organization, Human Rights Watch is renowned for its accurate fact-finding, effective use of media, and targeted advocacy. In order to create and disseminate more than 100 reports in 90 countries each year, Human Rights Watch must orchestrate communication at a global scale, relying heavily on email services through Office 365.

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Tags: Office365, Office 365 monitoring, exchange online monitoring, Human Right Watch, exchange online performance

The Top 3 User Complaints About IBM Connections Performance

Posted by Juliette Ollagnier on Tue, Sep 13, 2016

IBM Connections provides applications that ease collaboration between end-users. In doing so, it becomes quite important for productivity and essential business processes, and thus essential to ensure it is functioning as it should.

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Tags: IBM Connections, ibm connections monitoring

How to fortify Azure Active Directory in Office 365

Posted by Juliette Ollagnier on Tue, Sep 06, 2016

For a five-hour period on December 3, 2015, European Office 365 tenants discovered that some of their users were unable to access their mailboxes or SharePoint sites. Interestingly, the problem was not caused by an issue with the Office 365 infrastructure, but with a configuration error in Azure Active Directory (Azure AD) that affected critical authentication processes. Based on Microsoft’s post-incident report, it seems that this configuration snafu was due to human error in the management of Azure AD, which goes to show how critical Azure AD is in keeping Office 365 services up and running.

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Tags: Office365, microsoft azure, Azure AD Connect performance, Azure AD Connect

GSX Enterprise Management Makes it Easier to Add and Monitor Office 365 Users

Posted by Juliette Ollagnier on Tue, Aug 30, 2016

As an IT administrator, you know how time-consuming it can be to add employees to Office 365. It’s not just a matter of clicking a button - adding users to Office 365 requires accessing the Office 365 Admin Center and going through several steps. PowerShell is often presented as a solution to the tedious process of adding users, because it allows you to add hundreds of accounts through a data source such as a CSV file. 

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Tags: Office365, Powershell, Cloud Enterprise Management, Office 365 Administration

How to be a Badass IT Ninja

Posted by Juliette Ollagnier on Tue, Aug 23, 2016

Go beyond basic IT control and troubleshooting with remote management

For IT administrators, using tools for remote access, control, and support is not enough to diagnose critical issues — you need more power and greater control over diagnostics before even connecting to remote servers or computers. But when it comes to your tech ecosystem, it’s easy to become entrenched in vendor-specific tools and services and rely solely on those. The problem is that these may not have the full extent of the capabilities you need for complete, end-to-end remote administration.

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Tags: remote monitoring, Monitoring, Administration, Office 365 management

Microsoft Ignite 2016: Get ready to enter the Gizmo Go hunt

Posted by Juliette Ollagnier on Tue, Aug 16, 2016

Interested in scoring a $1,000 gift card just for surfing GSX.com? Today we’re announcing a contest where visitors to GSX.com will have a chance to catch “Gizmo” leading up to Microsoft Ignite. The contest, Gizmo Go, starts August 15 and goes until September 28. We’ll announce the winners in a drawing at the GSX booth during Microsoft Ignite on September 29. Here’s how to play:

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Tags: Microsoft Ignite, Microsoft Ignite Conference, GizmoGo

Office 365 Reporting – Gain actionable insights with filters

Posted by Juliette Ollagnier on Thu, Aug 11, 2016


Microsoft Office 365 released a new reporting portal earlier this year, with some improvements and advanced capabilities over its previous version. But for IT administrators who want custom usage reports, and more effective cost management insights, GSX 365 Usage remains crucial tool. Today we will explore more about the filtering capability, which is limited in the native Microsoft Admin Center.

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Tags: Office365, office 365 reporting, Office 365 usage

Managing Organizational Units (OU) in Office 365

Posted by Juliette Ollagnier on Tue, Aug 09, 2016

An Organizational Unit is a container you use to create structure within a domain. Organizational Units are the most fundamental Active Directory entities to which one can link group policies and delegate administrative privileges. Therefore, any error in configuring or modifying an OU could compromise the functionality and integrity of an entire business unit, its users, computer accounts, and other resources.

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Tags: Administration, Cloud Enterprise Management, Office 365 management, Office 365 Administration

Solving ADFS and Office 365 Headaches

Posted by Juliette Ollagnier on Tue, Aug 02, 2016

Office 365 can present both benefits and challenges for IT administrators. While it offers countless services within a single environment, connection and access issues can plague even the most savvy IT administrator, causing headaches and reduced performance. However, understanding Office 365 and ADFS and using the right monitoring and reporting tools can reduce these headaches and make your organization achieve better outcomes.

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Tags: Office365, ADFS, ADFS monitoring, ADFS performance