GSX Blog

How Office 365 administrators can navigate IAM and user management roadblocks

Posted by Juliette Ollagnier on Tue, Oct 18, 2016

Organizations often face problems moving to Office 365 because of Identity and Access Management (IAM) issues, which are usually related to Azure Active Directory. IT administrators face many scenarios when it comes to deployment and maintenance of IAM strategies in complex hybrid-cloud environments. Here, we’ll discuss some of the challenges involved along the way, and how to control your access management in the cloud. Identity and Access Management describes the process of controlling who has access to what within your cloud environment. With Office 365, IT admins create and manage users in the Admin Center, then accounts are stored online in Azure AD.

Read More

Tags: Office365, Active Directory, azure Active Directory, IAM

A few take-aways from Microsoft Ignite- The rise of the AdminOps

Posted by Antoine Leboyer on Tue, Oct 11, 2016

More than 23 000 people attended the yearly Microsoft Ignite conference at Atlanta last week.

This is a huge turnout and the organization, logistics… were professional. Even the Wifi worked flawlessly … The only little negative was the food located at inconvenient places in the center. However, this enabled us like many attendees to quickly drop in at the CNN food court. So many – and I am sure you as well – could not resist when arriving practicing your James Earl Jones voice and attempt to say with a deep voice: “this is CNN” (OK and we said “This is GSX”). It was also fun for us coming from Switzerland to be able to feel the heat of the first Presidential Debate.

Read More

Tags: Office365, microsoft azure, ignite 2016

3 Steps to Manage Authentication on Office 365

Posted by Juliette Ollagnier on Tue, Sep 27, 2016

Businesses rely on authentication and identity management to ensure user’s processes are structured, secure and efficient. For organizations using Microsoft Exchange on premise, making sure that the Active Directory server can authenticate users is generally enough to guarantee the identity service. However, the rise of Office 365 has made identity management much more complex. With Office 365, the on-premise Active Directory has to work in collaboration with Microsoft Azure AD Connect and Active Directory Federation Service (ADFS).

Read More

Tags: Office365, ADFS, Active Directory, Microsoft identity management, Azure AD Connect

Human Rights Watch Proactively Manages Office 365 Services with GSX Solutions

Posted by Juliette Ollagnier on Thu, Sep 22, 2016

As a leading human rights organization, Human Rights Watch is renowned for its accurate fact-finding, effective use of media, and targeted advocacy. In order to create and disseminate more than 100 reports in 90 countries each year, Human Rights Watch must orchestrate communication at a global scale, relying heavily on email services through Office 365.

Read More

Tags: Office365, Office 365 monitoring, exchange online monitoring, Human Right Watch, exchange online performance

The Top 3 Use Cases About IBM Connections Performance

Posted by Juliette Ollagnier on Tue, Sep 13, 2016

IBM Connections provides applications that ease collaboration between end-users. In doing so, it becomes quite important for productivity and essential business processes, and thus essential to ensure it is functioning as it should.

Read More

Tags: IBM Connections, ibm connections monitoring

How to fortify Azure Active Directory in Office 365

Posted by Juliette Ollagnier on Tue, Sep 06, 2016

For a five-hour period on December 3, 2015, European Office 365 tenants discovered that some of their users were unable to access their mailboxes or SharePoint sites. Interestingly, the problem was not caused by an issue with the Office 365 infrastructure, but with a configuration error in Azure Active Directory (Azure AD) that affected critical authentication processes. Based on Microsoft’s post-incident report, it seems that this configuration snafu was due to human error in the management of Azure AD, which goes to show how critical Azure AD is in keeping Office 365 services up and running.

Read More

Tags: Office365, microsoft azure, Azure AD Connect performance, Azure AD Connect

GSX Enterprise Management Makes it Easier to Add and Monitor Office 365 Users

Posted by Juliette Ollagnier on Tue, Aug 30, 2016

As an IT administrator, you know how time-consuming it can be to add employees to Office 365. It’s not just a matter of clicking a button - adding users to Office 365 requires accessing the Office 365 Admin Center and going through several steps. PowerShell is often presented as a solution to the tedious process of adding users, because it allows you to add hundreds of accounts through a data source such as a CSV file. 

Read More

Tags: Office365, Powershell, Cloud Enterprise Management, Office 365 Administration

How to be a Badass IT Ninja

Posted by Juliette Ollagnier on Tue, Aug 23, 2016

Go beyond basic IT control and troubleshooting with remote management

For IT administrators, using tools for remote access, control, and support is not enough to diagnose critical issues — you need more power and greater control over diagnostics before even connecting to remote servers or computers. But when it comes to your tech ecosystem, it’s easy to become entrenched in vendor-specific tools and services and rely solely on those. The problem is that these may not have the full extent of the capabilities you need for complete, end-to-end remote administration.

Read More

Tags: remote monitoring, Monitoring, Administration, Office 365 management

Microsoft Ignite 2016: Get ready to enter the Gizmo Go hunt

Posted by Juliette Ollagnier on Tue, Aug 16, 2016

Interested in scoring a $1,000 gift card just for surfing Today we’re announcing a contest where visitors to will have a chance to catch “Gizmo” leading up to Microsoft Ignite. The contest, Gizmo Go, starts August 15 and goes until September 28. We’ll announce the winners in a drawing at the GSX booth during Microsoft Ignite on September 29. Here’s how to play:

Read More

Tags: Microsoft Ignite, Microsoft Ignite Conference, GizmoGo

Office 365 Reporting – Gain actionable insights with filters

Posted by Juliette Ollagnier on Thu, Aug 11, 2016

Microsoft Office 365 released a new reporting portal earlier this year, with some improvements and advanced capabilities over its previous version. But for IT administrators who want custom usage reports, and more effective cost management insights, GSX 365 Usage remains crucial tool. Today we will explore more about the filtering capability, which is limited in the native Microsoft Admin Center.

Read More

Tags: Office365, office 365 reporting, Office 365 usage