GSX Blog

How GSX for AirWatch Helps Organizations Access Email 24/7

Posted by Clementine Crozier on Tue, Sep 19, 2017

In today’s world, employees require 24/7 access to their email accounts from any device so they can work remotely. Using email on mobile devices requires a complex chain of command that involves network components, email delivery systems, and an MDM application such as AirWatch.

But what happens when AirWatch fails? Email flow is shut down completely for remote workers on their mobile devices, killing productivity and communication.

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Tags: Mobile Device Management, MDM, APM, End user Experience, GSX for Airwatch, vmware airwatch, airwatch monitoring, airwatch performance

As APM shifts to DEM, the time is now to focus on end-user experience

Posted by Clementine Crozier on Thu, Sep 14, 2017

The increased complexity of today’s IT infrastructure has made old methods of application performance management insufficient. Previously, simple back-end metrics were enough to measure whether service was being provided to end-users quickly and securely. Today, more sophisticated analytics and measuring tools are required to stay ahead of performance issues to ensure end-user satisfaction.

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Tags: Application Performance, Office 365, APM, End user Experience, Office 365 Administration, DEM, Digital experience monitoring

ExpressRoute & Office 365 performance- Still sitting on the fence?

Posted by Clementine Crozier on Thu, Aug 10, 2017

Many companies, large and small are familiar with Azure ExpressRoute – a direct connection to Microsoft’s cloud infrastructure. ExpressRoute allows organizations to extend their base network into the Microsoft Cloud. It creates a direct, private link between Microsoft data centers and local network infrastructures. By doing so, ExpressRoute offers higher security, reliability, and speeds with lower latencies than typical connections over the Internet.

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Tags: Office 365, office 365 performance, manage Office 365, ExpressRoute, Azure ExpressRoute

Souping-up Office 365 Administration with Role-Based Access Control (RBAC)

Posted by Clementine Crozier on Tue, Jul 04, 2017

Organizations are seeing a growing need to control permissions with granularity to optimize processes and workflow. With role-based access control, or RBAC, access and entitlement are decided through granular methods. By using granularity as a process for authorization, organizations can control the access or entitlement of the requester for the requested resource. RBAC can help reduce employee downtime and manage access control policies more efficiently.

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Tags: Migration to Office 365, Office 365, office 365 admin center, Office 365 Administration, manage office 635, office 365 rbac

Microsoft SharePoint Pre-Migration Audit

Posted by Clementine Crozier on Wed, Jun 21, 2017

Ready to migrate your SharePoint environment, but not sure where to start?

If you plan to migrate SharePoint, whether to SharePoint 2013, 2016 or Office 365, gather an inventory of your environment before doing anything else.

Don’t assume you know what is happening in your current data environment. Conducting an inventory of your existing SharePoint system and assessing documents and data is crucial to understand what content you should migrate and what is happening in the environment before migration.

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Tags: MS SharePoint, SharePoint Online, SharePoint migration, Sharepoint Audit, GSX 365 Insights

Understanding Office 365 Performance Issues and How Metrics Can Help

Posted by Juliette Ollagnier on Tue, Jun 13, 2017

The rapid growth of Office 365 is undeniable. In a recent poll of IT decision makers, 78 percent indicated that they are currently using or planning to use Office 365 software and services. Office 365 has more than 85 million users, and is on track to reach 100 million users this year. However, many enterprises are running into network performance issues when they deploy Microsoft Office 365. Zscaler’s recent report shares how performance issues are impacting Office 365 users, with 70 percent of enterprises experiencing latency issues on a weekly basis.

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Tags: application performance management, application performance monitoring, APM, Office 365 monitoring, End user Experience, office 365 performance, outlook slow

Why Office 365 Monitoring Must Go Beyond the Service Health Dashboard

Posted by Pavan Reddy on Wed, Jun 07, 2017

 
When it comes to Office 365, Microsoft provides many tools that are helpful in giving administrators visibility into their service health, but there are some glaring gaps that make monitoring just as important as ever. The Office 365 Service Health Dashboard lets you know if there is anything impacting users, and provides status updates on each issue.

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Tags: application performance management, application performance monitoring, APM, Office 365 monitoring, End user Experience, office 365 performance, outlook slow, Office 365 servive health dashboard

Top Office 365 Issues: Mail Delay Complaints

Posted by Pavan Reddy on Tue, May 30, 2017


A top complaint with Microsoft Exchange Online is delays in sending and receiving emails. This leads to a loss of productivity among employees, and also takes up a lot of time for IT administrators.

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Tags: application performance monitoring, APM, Office 365 monitoring, SysAdmin Top Issues, office 365 health, office 365 performance, fixing office 365, outlook slow

Network Performance: End-User Experience Matters Everywhere!

Posted by Juliette Ollagnier on Tue, May 23, 2017

It’s almost impossible to get any work done when network performance issues get in the way. Research shows that network issues contribute to declines in revenue and end-user satisfaction, but it doesn’t take a breadth of data to know that outages are a major headache. That’s why it’s crucial for IT administrators to stay on top of network performance monitoring, anywhere, anytime.
So what do you do when users outside of your main office complain about slow networks or applications?

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Tags: application performance monitoring, APM, End user Experience, Network Performance, Network latency, Network Diagnostic, office 365 health, office 365 performance

WannaCry Attack- Why Auditing Your Office 365 Security Should Take Priority

Posted by Juliette Ollagnier on Tue, May 16, 2017

Since Friday, there has been a brand new ransomware threat spreading very rapidly. It is called WannaCry (aka WCry, WannaCry, WanaCrypt0r, WannaCrypt, or Wana Decrypt0r). The attack does not directly affect the Office 365 service; however it proves that large companies are not safe when it comes to coordinated cyber attacks that target their data security.

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Tags: Office 365, office 365 admin center, Office 365 management, office 365 audit, office 365 security, SysAdmin Top Issues, manage Office 365, wannacry, cyberattack