GSX Blog

Prepare for These Surprises When Migrating to Office 365

Posted by Gary Steere on Thu, Mar 23, 2017

If you’re considering making the big move to Microsoft Office 365, it’s important to know what the process entails and where costs may be hiding before you take the leap. Unfortunately, far too many customers migrate to Office 365 before they are ready. Knowing what surprises could be in store is crucial to helping you make successful decisions when preparing for your move to the cloud.

Read More

Tags: Migration to Office 365, Office 365, cloud migration, Office 365 management, office 365 migration

How do you manage compliancy with mobile devices?

Posted by Juliette Ollagnier on Tue, Mar 21, 2017

Mobile devices can be a major security threat if they aren’t managed properly. Many company’s employees use email, Skype, and other Office 365 services on their mobile devices at the office, at home, and on the go, which can cause headaches for IT administrators.

Read More

Tags: Office 365, Security, Office 365 usage, Usage Diagnostics, office 365 reports

How MSPs can help organizations with proactive Office 365 monitoring

Posted by Jean-Francois Piot on Tue, Mar 14, 2017

Organizations migrating to Microsoft Office 365 face both an opportunity and a threat. Once an MSP’s customer is on Office 365, what happens next? MSPs want to keep the relationship they developed before and during the migration by helping to transform the organization’s infrastructure, making it more reliable and cost efficient. Here, I’ll share how to continue to generate value after the migration with proactive monitoring.

Read More

Tags: GSX Robot User, Office 365, Managed Service Provider, MSP, office 365 performance

Top Office 365 Issues: Mailbox Latency Complaints

Posted by Pavan Reddy on Tue, Mar 07, 2017

User complaints about mailbox latencies are one of the most common issues that IT administrators face, and one of the most time-consuming to fix. Generally, an IT administrator will respond to complaints by asking if the issue is affecting everyone in the location.

Read More

Tags: Office 365 monitoring, SysAdmin Top Issues, office 365 health, office 365 performance, fixing office 365, mailbox latency, Office 365 mailbox latency, Exchange Online latency

Top Office 365 Issues: High Network Latency

Posted by Pavan Reddy on Tue, Feb 28, 2017

Any IT administrator knows that when users complain about slowness accessing a mailbox, it’s usually tied to network latency. Still, there’s rarely enough information to confirm this is the case. And there’s no native proactive approach to checking and managing latency issues ahead of time.


Read More

Tags: Office 365 monitoring, Network latency, SysAdmin Top Issues, office 365 health, office 365 performance, fixing office 365

Preventing “Rogue” attacks with Office 365 Security Auditing

Posted by Jean-Francois Piot on Thu, Feb 23, 2017

When an unauthorized person hacks into a system by attempting several password combinations until one works, it’s called a brute force attack. These attacks threaten the security of an organization’s highly sensitive data, and require the careful attention of IT administrators to prevent from happening.

Read More

Tags: office 365 audit, office 365 security, office 365 auditing, SysAdmin Top Issues, star wars

GSX 365 Insights Rocks Yammer and SharePoint Analytics to Improve ROI

Posted by Juliette Ollagnier on Tue, Feb 21, 2017

Here at GSX we’re excited to share how we can provide Community Managers deeper insights into Yammer and SharePoint. The new GSX 365 Insights collects information needed to demonstrate enterprise social networks usage and ROI.  

Yammer and SharePoint have their own native dashboard analytics tools, that gives employees a broad look into what’s happening in their networks. With it, you can see how many items have been uploaded, status updates liked, and how many conversations are happening during certain periods. It can show how effectively your team is communicating using the tool. For example, it shows if a key member of your team isn’t engaged or interacting with their colleagues. 

Read More

Tags: Office 365, SharePoint, SharePoint Online, Yammer, Yammer analytics, SharePoint analytics, enterprise social network

Troubleshooting End User Experience in a Distributed Environment

Posted by Sushen Birari on Tue, Feb 14, 2017

Applications provided by IT are made to be used by people, and those people are generally not sitting in the datacenter of every company. So how do you make sure that your infrastructure is providing the best end-user experience when you’re blind to the main causes of end-user latency?

Read More

Tags: GSX Robot User, QoS, Service Delivery, Office 365, Network Performance, Network latency, Network Diagnostic, office 365 health, office 365 performance

The MSP Strategy Post Migration Wave for Office 365

Posted by Mahesh Siddamsetty on Thu, Feb 09, 2017

The wave of migration to Microsoft Office 365 has progressed aggressively, supported by the active partner ecosystem. There have been numerous advantages to moving to Office 365. Organizations with complex messaging and collaboration infrastructures have also made the move to cloud, and have been successful in implementation due to strong technical expertise from Microsoft and Service providers.

Read More

Tags: Migration, Office 365, Managed Service Provider, MSP, cloud migration, office 365 health, office 365 performance, office 365 migration

How monitoring Skype for Business Online can improve end-user experience

Posted by Pavan Reddy on Mon, Feb 06, 2017

Many organizations are migrating to Skype for Business Online, and for good reason. Migrating to the cloud takes away the need to buy hardware for servers and worry about upgrades and maintenance. Companies can save money on backup and disaster recovery as well.

Read More

Tags: Office 365 monitoring, skype for business issue, skype for business monitoring, SysAdmin Top Issues, office 365 health, office 365 performance, fixing office 365